Afternoon Shift Supervisor – 24-Hour Housing Programs
Toronto, ON, Canada
Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options.
Location: Split between two downtown sites: 224 Spadina (Monday/Tuesday) Second Site To Be Determined (Saturday/Sunday)
Starting Date: ASAP
Hours of Work: Saturday – Tuesday, Noon-10pm; with some flexibility
Submit Resume to:
APPLICANTS MUST QUOTE “AS-23"
We are currently seeking Shift Supervisors to work at two housing programs - our housing program at 224 Spadina for two afternoons a week and a second housing program to be determined (located downtown) two afternoons a week. The successful candidate will start at 224 Spadina and work there full-time until the second site opens.
Job Responsibilities:
Supervise a unionized workforce within the context of the Collective Agreement.
Provide case management expertise and support to the Community Housing Workers on site
Prioritize and assign shift responsibilities and duties to team members
Ensure the safety of the tenants and the building through access control, overseeing guests, and regular monitoring of life safety systems
Intervene in crises, de-escalate conflicts and respond to tenant emergencies, including overdoses and the administration of Naloxone or oxygen
Ensure adherence to Homes First Harm reduction policies
Liaise with Property Management and file work orders when necessary for repairs
Ensure effective communications with other departments within Homes First Society as well as with external agencies
Manage employee performance and perform necessary administrative duties such as timekeeping, performance reviews, etc.
Ensure that all documentation is completed to agency standards
Assist when necessary in preparing applications to the Landlord and Tenant Board
Be able to work occasional weekends and/or evenings, when required
Be able to fulfill any element of the Community Housing Worker job description on an as needed basis
Be willing and able to carry 24-hour emergency pager on rotation
Other responsibilities, as required
Qualifications:
Post-secondary education in related field or equivalent in education and experience
At least 3 years’ experience working with people who are homeless, under-housed and dealing with addictions and mental illness
At least 1 years’ experience in a supervisory role in a unionized environment
Demonstrated experience performing case management functions and ability to effectively prioritize work in a fast-paced environment
Ability to work effectively in a collaborative team environment
Excellent communication, organization and time management skills
Supervisory experience in a unionized setting an asset
Knowledge of relevant laws, standards and guidelines; including rental legislation in Ontario
Knowledge of resources and services available in the community
Excellent interpersonal, conflict resolution and organization skills
Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset
The successful candidate will be required to work where smoking is present.
Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the Homelessness Sector considered an asset
Working in an environment where there may be smoke is required. The successful applicant must provide a criminal record check that is satisfactory to Homes First Society Homes First Society is an equal opportunity employer
Accommodation
Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.
COVID-19 Vaccination Policy
Please note, all candidates offered a position with Homes First from September 8 2021 onward must be fully vaccinated and provide proof of their vaccination status as a condition of employment. Please note Homes First will comply with its human rights obligations and accommodate employees who are legally entitled to accommodation.