Floating General Manager

Quebec, QC, Canada

$ 150.000 - 200.000

Floating General Manager Corporate Office Toronto place

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Job Type Full Time

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Start Date ASAP

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Number of Positions 1

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THE OPPORTUNITY:

FLOATING GENERAL MANAGER

REPORTS TO REGIONAL DIRECTORS OF OPERATIONS

THE COMPANY:

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

THE ROLE:

The Floating General Manager will be given short-term assignments across the IHLM portfolio. When assigned to a location, the Floating General Manager assumes the full duties of a General Manager. As interim leader of the hotel, this position requires a commitment to managing the overall operations of the hotel with primary responsibility to recruit, direct and manage the hotel team, day to day administration, generate revenue, control expenses, maximize profitability, deliver superior customer service and maintain a quality product while ensuring 100% compliance with all IHML policies and procedures and brand standard requirements and all metrics.

The Floating General Manager is required to travel 90% of the time, including overnights for the duration of the assignments.

ACTIVITIES:

The duties and responsibilities of a General Manager include, but are not limited to the following:

To manage all aspects of the business.

Overall responsibility for the financial success of the property, including budgeting, forecasting, yield and revenue management. Develop, prepare, execute and achieve financial goals.

Manage all sources of revenue. Maintain fair market share. Focus would be maintaining established cost and quality standards, maximizing profits, developing and retaining employees and exceeding guest expectations.

Responsible for the development and execution of business plans, including sales & marketing plans.

Determine the Hotel’s pricing strategy as it relates to room inventory and anticipated market segment mix in order to exceed market-share occupancy at better-than-market yield ratio.

Leadership and management of all departments and employees. Oversee day-to-day operations. Control purchases and inventories.

Represent the hotel in appropriate hotel, tourism and business associations. Responsible for strong community involvement.

Create an environment that ensures 100% Guest Satisfaction.

Communicate, promote, implement and maintain all Brand and management group policies, procedures and standards throughout the hotel to both employees and guests.

Ensure that all appropriate systems and controls are in place to produce accurate monthly financial reports that clearly explain operational effectiveness, trends and variances and is aware at all times where the hotel stands against budget.

Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action when required.

Recruit, supervise, coach, discipline and evaluate direct reports.

Protect the hotel and its assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, good appearance, compliance with brand and legislative standards.

COMPETENCIES WE ARE SEEKING:

Minimum 5 years hospitality managerial experience

Proven leadership, entrepreneurial and decision-making skills

Ability to interact and coach all levels of management & staff in a professional manner

Experience in staff management: recruitment, training & motivation

Background in the development & execution of business, marketing & sales plans & operating budgets

Proven track record in revenue management, exceeding market share and sales targets

Above average proficiency/familiarity with computerized systems

Ability to work within deadlines

Familiarity with accounting principles

Strong financial planning, revenue management and organizational skills

Ability to analyze data and establish appropriate action plans

Excellent time management, computational and analytical abilities and keen attention to detail and accuracy

Candidate must possess the skills and experience to lead a team to consistently deliver exceptional guest service and effectively grow revenues

Must be a results oriented, hands-on leader with high ethics, personal accountability and a proven track record of being an exceptional communicator, coach and mentor to ensure high performance and superior customer service delivery

Must be Bilingual, French/English

Travel Demands:

Must be able to travel 90% of the time, including overnights for the duration of assignments.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted

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