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Travel Bookings

Toronto, ON

Job Description: Travel Assistant

Department: Hospitality

Reporting Structure: Reports to Travel Manager

Introduction:

Are you passionate about travel and providing exceptional customer service? Do you have excellent organizational skills and attention to detail? If so, we have an exciting opportunity for you to join our team as a Travel Assistant at Ashley solutions

At Ashley solutions, we are a leading company in the hospitality industry, dedicated to providing our clients with top-notch travel experiences. As a Travel Assistant, you will play a crucial role in ensuring smooth and seamless travel arrangements for our clients, making their journeys memorable and hassle-free.

Responsibilities:

Assist in coordinating travel arrangements for clients, including flights, accommodations, transportation, and activities

Research and recommend travel destinations, attractions, and experiences based on client preferences and budget

Handle all travel-related inquiries and provide prompt and accurate information to clients

Prepare detailed itineraries for clients, including day-to-day activities, reservations, and contact information

Coordinate with airlines, hotels, and other service providers to ensure all bookings are confirmed and accurate

Monitor travel schedules and make necessary adjustments or arrangements in case of delays, cancellations, or changes

Assist in resolving any travel-related issues or complaints, providing excellent customer service at all times

Maintain up-to-date knowledge of travel industry trends, regulations, and best practices

Collaborate with the Travel Manager and team members to improve processes and enhance the overall travel experience for clients

Qualifications:

High school diploma or equivalent; Bachelor's degree in Hospitality, Tourism, or a related field is preferred

Prior experience in the travel industry or customer service role is highly desirable

Strong knowledge of travel booking systems and online travel platforms

Excellent communication and interpersonal skills

Exceptional organizational and time management abilities

Attention to detail and accuracy in handling travel arrangements

Ability to work under pressure and meet tight deadlines

Proficiency in using MS Office and other relevant software

Flexibility to work evenings, weekends, and holidays as required

If you are a travel enthusiast with a passion for delivering exceptional customer service, we would love to hear from you. Join our team at Helene Recruitment and embark on an exciting journey in the hospitality industry!

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