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Managing Director

Vancouver, Metro Vancouver Regional District, Canada

$ 150.000 - 200.000

This is a remote position.

The Leadership Agency's client is a global organization with an incredible culture, started and passed down by the coolest CEO! You will be working for a company that puts its people first. They operate across the US and Canada and have won Best Company To Work For 5+ years in a row. They are expanding their brand and looking for a strategic leader to own the full P&L, implement and execute growth initiatives, and lead an incredible team.

Responsible for the overall strategy and success of the brand

Reporting directly into the President

Developing and executing strategic initiatives to drive growth, profitability, and operational excellence

Drive robust marketing strategies to drive sales and customer engagement

Ensure individual development plans, effective 1:1s, clarity of roles and alignment of goals

Develop and implement strategic plans to achieve growth objectives and enhance performance

Identify market opportunities, industry trends, and competitive threats for strategic decision-making

Lead franchise development efforts and market analysis

Map a success model that defines winning for Franchise Partners

Build systems to scale business; including the tools, processes and coaching

40% travel, conduct regular site visits and operational reviews to ensure compliance with brand standards, policies, and procedures

Drive process improvement, best and better practices, adoption of systems, continuous improvement and measurement of brand promise and customer expectations

Provide leadership into annual and multi year planning cycle including but not limited to revenue goals, customer metrics, market penetration, strategic investment, testing and innovation

Leverage technology and data to drive system improvements

Oversee financial planning, budgeting, and forecasting for the business

Analyze financial reports and performance data to identify areas for improvement and profitability

Foster a culture of collaboration, innovation, and continuous improvement within the franchise operations department

Requirements

High-energy, results-driven leader

Ability to challenge the status quo

Highly skilled in leading teams and creating and implementing new processes for growth

Proven success to create and execute a robust marketing strategy that generates strong business leads and overall consumer engagement

Innate ability to help others, collaborate with leadership and inspire people to follow

Great coach, active listener

Ability to build great relationships – experience with franchise relationships a plus

Experience working in a multi-unit business with aggressive growth targets

Have led management employees and been responsible for mentorship, development, and performance

Experience in a rapid growth business, building processes that allow scale

Ability to lead, engage, influence and drive performance with key stakeholders to ensure all requirements are achieved

Excellent strategic planning and analytical abilities, with an understanding of market trends

Exceptional communication and negotiation skills, with the ability to build rapport and influence stakeholders at all levels

Knowledge of franchising laws, regulations, and best practices a plus

Ability to travel as needed

Comfort with technology, leveraging data to drive decision-making with a growth mindset

Located in Canada or US

Benefits

• The opportunity to work a leading industry with a best-in-class work culture

• The opportunity to lead a company and be at the forefront of achieving growth targets!

• Have direct impact on business success

• Working with a company that has the BEST leaders in the business!

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