Managing Director
Vancouver, Metro Vancouver Regional District, Canada
$ 150.000 - 200.000
This is a remote position.
The Leadership Agency's client is a global organization with an incredible culture, started and passed down by the coolest CEO! You will be working for a company that puts its people first. They operate across the US and Canada and have won Best Company To Work For 5+ years in a row. They are expanding their brand and looking for a strategic leader to own the full P&L, implement and execute growth initiatives, and lead an incredible team.
Responsible for the overall strategy and success of the brand
Reporting directly into the President
Developing and executing strategic initiatives to drive growth, profitability, and operational excellence
Drive robust marketing strategies to drive sales and customer engagement
Ensure individual development plans, effective 1:1s, clarity of roles and alignment of goals
Develop and implement strategic plans to achieve growth objectives and enhance performance
Identify market opportunities, industry trends, and competitive threats for strategic decision-making
Lead franchise development efforts and market analysis
Map a success model that defines winning for Franchise Partners
Build systems to scale business; including the tools, processes and coaching
40% travel, conduct regular site visits and operational reviews to ensure compliance with brand standards, policies, and procedures
Drive process improvement, best and better practices, adoption of systems, continuous improvement and measurement of brand promise and customer expectations
Provide leadership into annual and multi year planning cycle including but not limited to revenue goals, customer metrics, market penetration, strategic investment, testing and innovation
Leverage technology and data to drive system improvements
Oversee financial planning, budgeting, and forecasting for the business
Analyze financial reports and performance data to identify areas for improvement and profitability
Foster a culture of collaboration, innovation, and continuous improvement within the franchise operations department
Requirements
High-energy, results-driven leader
Ability to challenge the status quo
Highly skilled in leading teams and creating and implementing new processes for growth
Proven success to create and execute a robust marketing strategy that generates strong business leads and overall consumer engagement
Innate ability to help others, collaborate with leadership and inspire people to follow
Great coach, active listener
Ability to build great relationships – experience with franchise relationships a plus
Experience working in a multi-unit business with aggressive growth targets
Have led management employees and been responsible for mentorship, development, and performance
Experience in a rapid growth business, building processes that allow scale
Ability to lead, engage, influence and drive performance with key stakeholders to ensure all requirements are achieved
Excellent strategic planning and analytical abilities, with an understanding of market trends
Exceptional communication and negotiation skills, with the ability to build rapport and influence stakeholders at all levels
Knowledge of franchising laws, regulations, and best practices a plus
Ability to travel as needed
Comfort with technology, leveraging data to drive decision-making with a growth mindset
Located in Canada or US
Benefits
• The opportunity to work a leading industry with a best-in-class work culture
• The opportunity to lead a company and be at the forefront of achieving growth targets!
• Have direct impact on business success
• Working with a company that has the BEST leaders in the business!
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