Cybrid Technology
Old Toronto, ON, Canada
Remote – North America Cybrid is a payments orchestration platform that helps technology partners embed a variety of payment workflows across both traditional finance and digital currencies. The financial services industry is rapidly changing, with real-time payments and cryptocurrency driving exciting new technologies and solutions that im
Job Source: Cybrid TechnologyQventus, Inc
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Job Source: Qventus, IncQventus, Inc
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About Us: Qventus is a real-time decision making platform for hospital operations. Our mission is to simplify how healthcare operates, so that hospitals and caregivers can focus on delivering the best possible care to patients. We use artificial intelligence and machine learning to create products that help nurses, doctors, and hospital staff antic
Job Source: Qventus, IncQventus, Inc
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Job Source: ZayZoon groupQventus, Inc
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Job Source: ZayZoon groupCoursera
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Senior Partner Success Manager, Industry Partners Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024
Job Source: CourseraOld Toronto, ON, Canada
$ 150.000 - 200.000
Remote – North America Cybrid is a payments orchestration platform that helps technology partners embed a variety of payment workflows across both traditional finance and digital currencies. The financial services industry is rapidly changing, with real-time payments and cryptocurrency driving exciting new technologies and solutions that improve the user experience for customers. We believe that fintechs will continue to lean into new and improved ways to deliver value for their customers, and deserve a partner that solves the most challenging aspects of financial integrations, cryptocurrency operations, and the associated compliance requirements needed for regulatory purposes. Our mission is to provide our partners with embeddable infrastructure and the support required to offer their customers a wide variety of financial services built on the best available financial technology, in the fastest, most intuitive, secure and regulatory compliant way possible. If this all sounds exciting to you, we'd love for you to join us as one of the early team members! The Opportunity As a Solutions Engineer on the Partner Success team, you will play a pivotal role working directly with our partners as they implement and launch their cutting-edge fintech applications on the Cybrid Platform. This is an opportunity for a high-potential individual to make a direct impact on Cybrid’s, and our partner’s, bottom line in a fast-paced environment. Responsibilities Become a technical expert in the features, functionalities, and best practices of the Cybrid Platform API, web and mobile SDKs
Provide technical guidance to our partners to ensure their implementations go quickly and smoothly, and they get the most out of the Cybrid Platform
Contribute to the software development of the Cybrid Partner Portal web application that is a core system to both Cybrid's internal team and partners
Build scripts and automations that will enable the partner success team to scale operations
Collaborate with internal teams including engineering, product, and compliance to solve partner challenges
Leverage a suite of custom internal tools such as Cybrid’s Partner Portal and Cybrid Platform APIs, as well as 3rd-party blockchain, banking, and compliance systems, to troubleshoot complex partner issues
Create and maintain technical documentation including developer guides and knowledge base articles
Identify and recommend Cybrid Platform features that will enable our partners to improve their product offerings
Test and evaluate new Cybrid Platform features and provide feedback to the product team
Foster a partner-focused mindset and a commitment to delivering high-quality service
Mentor new team members as the team grows
Stretch-Goal Responsibilities Be a key contributor to the design and development of the next version of the Cybrid Partner Portal web application that is a core system to both Cybrid's internal team and partners
Build scripts and automations that will enable the entire Cybrid organization to scale operations
Experience 2+ years of modern web/mobile development and/or support engineering
Strong knowledge of asynchronous REST APIs and webhooks
Strong knowledge of scripting languages such as JavaScript
Experience with cryptocurrency and traditional banking systems and procedures
Excellent problem-solving skills and the ability to resolve complex software and process issues
Exceptional communication skills and the ability to explain and document technical issues and concepts for both technical and non-technical audiences
Exceptional organizational skills and attention to detail
Ability to multitask across multiple partner implementations while remaining calm, cool, and collected
Experience working with remote teams and global partners
Experience in messaging platforms such as Slack
Bonus Experience Experience with low-code platforms such as Retool
Experience with data visualization tools such as Plotly
Experience with Ruby web development
Experience with compliance systems and procedures
The Offer Competitive salary and benefits
RRSP matching
Unlimited vacation
Flexible hours
Fully remote
Visibility into, and collaboration with, the entire organization
Cool cryptopunks avatar and featured on our company team page
Tons of opportunity for growth within the company!
The Interview Process Apply on Indeed
If selected, Cybrid will reach out
Next steps include the following:
Loom video recording
3-4 interviews with Partner Success, Product and Engineering teams
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