IPFusion
Saskatoon, SK, Canada
We are currently recruiting for a System Analyst/Engineer to join our team. We are looking for an individual who values good technical, learning and communication skills. You will be responsible for customer support, on-call schedule, commissioning of systems, training, documentation and troubleshooting technical issues. Reports to: Director of
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**Systems Support Specialist II** 2021-10-15T15:42:54-06:00 October 15th, 2021 | We are looking to add an additional team member to our IT Helpdesk team and presently have an immediate opening to fill the role of Desktop Systems Specialist. Primary responsibilities are desktop support, and customer care. We are a fast-growing company and there
Job Source: CcrmivfSaskatoon, SK, Canada
$ 100.000 - 125.000
We are currently recruiting for a System Analyst/Engineer to join our team. We are looking for an individual who values good technical, learning and communication skills. You will be responsible for customer support, on-call schedule, commissioning of systems, training, documentation and troubleshooting technical issues.
Reports to: Director of Services
Requirements:
Gain in-depth knowledge and fully understand of IPFusion software suite.
Learn our Integration solutions and assist with further development.
Contribute to the IPFusion knowledgebase and provide support to channel partners, integrators, and end users.
Support and maintain existing, current, and future IPFusion deployments.
Diagnose, troubleshoot, and resolve software, hardware, and firmware problems.
Provide innovative solutions and ideas to the team.
Be a part of the On-Call team to handle issues which may arise after-hours, weekends, and on statutory holidays.
Implement best practices for scalability, supportability, ease of maintenance, and system performance.
Qualifications:
Bachelor's degree or diploma in engineering, computer science, information technology, or equivalent experience.
Demonstrated experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
In-depth knowledge of the TCP / IP protocol suite; security architecture; securing and hardening Operating Systems; Networks; Databases; and Applications.
Strong technical aptitude with a good understanding of software, hardware, and firmware platforms with the ability to apply overarching knowledge.
Experience with IT including working with networks, workstations, and servers.
Preferred Qualifications:
Formal or informal experience and understanding of a variety of enterprise software platforms.
Good knowledge of CCTV, Access Control, or RTLS systems is an asset.
Exceptionally self-motivated, and able to work independently.
Exceptional organizational skills, including attention to detail and multitasking.
Strong interpersonal skills and work well with others.
IPFusion Perks & Benefits: Retirement Support: We provide every employee with 1 year employment RRSP matching for their long term plans.
Health & Wellness: Staying healthy is important; we provide health, dental, life, and disability insurance, along with our employee assistance program.
Development Opportunities: We value our employee career development by offering professional support, training reimbursement programs, Lunch n' Learns, etc.
Social: We enjoy getting together at our company golf tournament, Christmas party, summer BBQs, etc.
Culture: Come join our innovative, collaborative, and energetic environment.
Flexibility: We try to accommodate real-life as much as possible and know that work is just a part of our daily lives.
Facilities: our head office in Saskatoon has on-site parking, an on-site gym, and easy access to the Meewasin Walking Trail on the South Saskatchewan River.
Annual Salary: $55,000-$65,000 CAD
About Us:
IPFusion is a leader in bringing operational efficiency to the building management and physical security space. Our platform focuses on integration with best in class security and safety systems including Video Management, Access Control, and Alarming. With real-time alerting, we empower security response personnel and building operators to respond quickly with the right decisions. IPFusion is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation with your application, please contact us. Please find out more about us at www.ipfusion.ca .
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