Joanna Agency
Calgary, AB, Canada
Customer Service RepresentativeReporting Structure: Reports to Customer Service ManagerJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our
Job Source: Joanna AgencyLong & McQuade Limited
Calgary, Canada
Location 225 58 Ave SE Calgary Chinook, AB Job Description • Collection of accounts receivable, outstanding rentals, and bad debts • Credit approvals for term and balance forward accounts • Credit approvals for consumer and commercial account rentals • Assist customers inquiring about their accounts and rents • Locate new contact information for c
Job Source: Long & McQuade LimitedLong & McQuade Limited
Calgary, Canada
Location 225 58 Ave SE Calgary Chinook, AB Job Description • Collection of accounts receivable, outstanding rentals, and bad debts • Credit approvals for term and balance forward accounts • Credit approvals for consumer and commercial account rentals • Assist customers inquiring about their accounts and rents • Locate new contact information for c
Job Source: Long & McQuade LimitedNES Fircroft Ltd
Alberta
Job title: Land Representative (Senior) Location: Calgary, Alberta Contract length: 01 year Start date: June 17th, 2024 Schedule: Mon-Fri (40 hours/week) Hybrid Description : Our client is a major North American energy company based in Calgary, Alberta - Canada, that develops and operates natural gas pipelines, storage facilities and power-
Job Source: NES Fircroft LtdNES Fircroft
calgary, ab
Job title: Land Representative (Senior) Location: Calgary, Alberta Contract length: 01 year Start date: June 17th, 2024 Schedule: Mon-Fri (40 hours/week) Hybrid Description : Our client is a major North American energy company based in Calgary, Alberta - Canada, that develops and operates natural gas pipelines, storage facilities and power-g
Job Source: NES FircroftNES Fircroft
Calgary, AB, Canada
Job title: Land Representative (Senior)Location: Calgary, AlbertaContract length: 01 yearStart date: June 17th, 2024Schedule: Mon-Fri (40 hours/week) HybridDescription:Our client is a major North American energy company based in Calgary, Alberta - Canada, that develops and operates natural gas pipelines, storage facilities and power-generation plan
Job Source: NES FircroftBest Buy
Calgary, Canada
Customer Service Supervisor (Contract) page is loaded Customer Service Supervisor (Contract) Apply locations 10741 Shawnessy time type Full time posted on Posted 3 Days Ago job requisition id R-37014 Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Sup
Job Source: Best BuyBaker Hughes Gruppe
Calgary, Canada
Senior Service Engineer Are you an experienced Service Engineer looking for a new opportunity? Would you like the opportunity to further develop your career with a global energy technology company? Join our Service Engineering Team! At Baker Hughes our purpose is clear. We take energy forward making it safer, cleaner and more efficient for
Job Source: Baker Hughes Gruppecalgary, ab
Customer Service Representative
Reporting Structure: Reports to Customer Service Manager
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Hospitality industry. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests and ensuring their satisfaction during their stay. Your main objective will be to create a positive and memorable experience for our customers, leaving them with a lasting impression of our company.
Responsibilities:
Handle incoming calls and emails from customers, addressing their inquiries and resolving any issues promptly and efficiently.
Provide accurate and up-to-date information about our services, amenities, and policies.
Assist guests with reservations, check-ins, and check-outs, ensuring a smooth and hassle-free process.
Listen attentively to customer concerns and complaints, showing empathy and finding appropriate solutions to ensure their satisfaction.
Collaborate with other departments to coordinate special requests and ensure seamless service delivery.
Maintain a comprehensive knowledge of our products and services to effectively assist customers and promote upselling opportunities.
Handle billing and payment transactions accurately and efficiently.
Follow company guidelines and procedures to maintain a high level of professionalism and customer service standards.
Keep accurate records of customer interactions and transactions in our CRM system.
Qualifications:
High school diploma or equivalent; college degree preferred.
Prior experience in customer service or hospitality industry is a plus.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and the ability to remain calm under pressure.
Attention to detail and ability to multitask effectively.
Proficient in using computer systems and software, including MS Office.
Ability to work flexible hours, including weekends and holidays.
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Join our team and contribute to creating unforgettable experiences for our guests.