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Business Technical/System Analyst- Salesforce – IT

Old Toronto, ON, Canada

$ 80.000 - 100.000

Business Technical/System Analyst- Salesforce

Typical Day in Role

• Works with key stakeholders within all business functions to align technology solutions with business strategies

• Gathers requirements from business units and translates those to programmers and developers

• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation

• Reading and writing SQL Queries

• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation

• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities

• Supports one or more highly complex business processes

• Works on multiple projects as a project team member

• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs

Candidate Requirements/Must Have Skills:

1) 5+ years’ Business Technical/System Analyst experience - we want this person to be hands on with a technical knowledge

2) 5 + years’ experience working on integration projects: focus on discovery and integration phase to identify best practices / solutions

3) 3 + years' configuration / Support experience with Salesforce

4) Perform Data Modeling, Data Mapping and create Data Dictionaries

5)Produce Swimlane Diagrams, User Journeys, UI Mockups & Wireframes

Nice-To-Have Skills:

• Experience with Talend Projects is a plus

• Financial Service Experience is a plus

• Knowledge of Oracle Storage Procedures with PL/SQL is a plus

• Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized*

• 3 + years’ experience working with SOA

admin 201 certificate

• 2 + years’ working knowledge of Salesforce tools to execute and manage workflow processes at various stages of the SDLC cycle

Soft Skills:

• Excellent Communication skills; able to distill complex business requirements into agile user stories and work in close collaboration with PO and other stakeholders

Degrees or certifications:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required

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