SysAid Technologies Ltd.
, Canada
SysAid Technologies Ltd, an international leader in providing comprehensive IT management solutions, is seeking an Enterprise Customer Success Manager to join our team in Israel to support some of our largest Global customers. Your primary responsibility will be to drive net retention revenue, including expansion and building customer relationships
Job Source: SysAid Technologies Ltd.SysAid Technologies Ltd.
, Canada
SysAid Technologies Ltd, an international leader in providing comprehensive IT management solutions, is seeking an Enterprise Customer Success Manager to join our team in Israel to support some of our largest Global customers. Your primary responsibility will be to drive net retention revenue, including expansion and building customer relationships
Job Source: SysAid Technologies Ltd.Metergy Solutions
Markham, ON, Canada
Role: Client Success ManagerStatus: Full TimeReports to: Director, Client ManagementDivision: Metergy Solutions, Inc.Location: Warden Office (Markham)The Client Success Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client contact, understand
Job Source: Metergy SolutionsUnderDefense LLC
, Canada
UnderDefense was founded to make Cybersecurity simple and available for every organization, enable compliance and eliminate cyberattack risks with true 24x7 Security Assurance. Our combination of self-service, cloud-native technology, super-effective processes, and expertise is preventing breaches every day. We are completely changing the way secur
Job Source: UnderDefense LLCChartbeat Inc.
, Canada
The Customer Success Organization is looking for an exceptional individual who is ready to impress our rapidly growing worldwide customer list, with outstanding support and attention. This individual will own the relationships with our largest customers, and have the opportunity to work with customers like CNN, the Walt Disney Company, Netflix, and
Job Source: Chartbeat Inc.Crossing Minds, Inc.
Old Toronto, ON, Canada
Crossing Minds is the smartest platform powering perceptive recommendations that drive online discovery and engagement. Founded and led by world-renowned AI pioneers and powered by the latest advances in deep learning, Crossing Minds instantly delivers precise, session-based recommendations that don’t infringe on or jeopardize customer privacy. Our
Job Source: Crossing Minds, Inc.Doxim Inc.
Markham, ON, Canada
Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effect
Job Source: Doxim Inc.Themis Solutions Inc.
, Canada
Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience. We are a dedicated team who enjoy what we do and are serious about making a positive impact on our customers’ businesses. Who you are: As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consist
Job Source: Themis Solutions Inc., , Canada
This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer’s success. Customer Success Manager serves as the main contact for all customers’ issues as related to ongoing service and support, managing our customers’ expectations, and implementing action plans where needed.
Summary of role Our team thrives on collaboration, creativity, and a shared passion for customer success. We prioritize achieving results while fostering an environment of inclusivity and respect. You’ll work with talented individuals who value teamwork and celebrate diversity.
The Customer Success Manager is responsible for ensuring strong partnerships with key Follett School Solutions Accessit customers across United States, Canada, UK and wider Northern Hemisphere including building strong relationships with key stakeholders at the account resulting in increased customer satisfaction, retention and referenceable districts to support sales. This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer’s success. They serve as the main contact for all customers’ issues as related to ongoing service and support, managing our customers’ expectations, and implementing action plans where needed.
What are we looking for? 5+ years of proven successful experience in customer success/account management in support of revenue clients is necessary. Self-starter, positive, creative problem solver. Ability to manage multiple customer demands.
Proven client management skills.
Excellent time management and interpersonal skills.
Strong troubleshooting and analytical ability.
Accessit’s environment is an awesome place to work: we have a diverse and inclusive culture that we’re proud of. Whether you’re after a workplace with a social vibe, or a workplace which understands your family is priority – Accessit is all of that and more.
At Accessit, we encourage flexible working hours and arrangements that allow you to balance your life and passions. We’re committed to support you to reach your potential with continued learning, training and career mentorship to help you flourish.
Ready to make a difference? Join us and empower the future of education!
To apply for United States based role, please send your CV and brief cover letter by clicking here:
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