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Account Executive (Hamilton)

Hamilton, ON, Canada

SUMMARY OF POSITIONThe Account Executive is responsible for achieving sales goals and revenue targets in their assigned territory while developing strong customer relationships and living the KARL STORZ Company Values.RESPONSIBILITIESDrive territory growth and achieve monthly, quarterly and yearly targets as outlined in the annual commissions program.Continue to increase market share and achieve sales targets for each specialty, gaining greater depth of our portfolio.Develop new solutions selling competencies and build a sustainable market leadership position in each specialty including our service business.Submit weekly and monthly reports to Sales Management - assessing performance and successes in the week/month, current progress with objectives, highlighting key activities, along with any known or foreseen problems.Drive innovative strategies involving managers, marketing and customers in the design of new solutions and offerings.Develop strong ties with key customers and key accounts and be proactive in understanding the trends and issues likely to impact the market.Develop key strategies for winning proposals on value, while maintaining or increasing gross margins and collaborate proposals with management for final decision.Liaise with customer support staff and training division to ensure that customers receive all necessary back up and support.Drive employee engagement and provide coaching and mentorship to all team members to ensure key performance and business objectives are achieved while developing the skills and talents of the team.Undertake any other reasonable duties as required by the management or company.KNOWLEDGE, SKILLS & ABILITIESConsultative Selling – Prioritizes relationships and open dialogue to identify and provide solutions to a customer's needs.Industry/Healthcare Knowledge – Understands market dynamics, competitive landscape, needs in healthcare, purchasing process, experience with RFP’s & OR protocol.Customer Centricity – Develops a deep understanding of customer needs, put the customer needs at the center of solutions, issues & ideas and provides an exceptional customer experience.Negotiation/Influencing - Ability to discuss an issue with others to determine ways to reach an agreement and mutual satisfaction.Accountability – Accountable for achieving results and delivering on objectives.Flexibility/Adaptability - Willing to change ideas and approach given the situation and feedback. Enjoys and adapts to fast paced ever-changing environments and bounce back from setbacks.Strategic Mindset – Thinks big picture and communicates a compelling and inspired vision and sales strategies/solutions.Communication - Strong communication skills, verbal and written, professional ability to develop strong working relationships with a broad range of individuals.Stakeholder Management – Effectively manages relationships with key stakeholders and solicits and listens to ideas and concerns.Collaboration – Develops close partnership with management and the sales force to achieve objectives.Prioritization & Focus - Identifies and communicates, priorities, milestones, timelines, performance measures, and clear accountabilities.Problem Resolution - Maintains sound judgment and evidence-based decision-making in demanding or stressful situations, responds decisively and quickly to emerging opportunities or risks.QUALIFICATIONSCompleted University degree or equivalent experience in sales or marketing.5+ years of direct medical device sales experience required – Experience in endoscopy, imaging & technology is a plus.Strong understanding of Medical Device/Healthcare sector.Ability to travel within territory and Internationally as required.

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