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Network Manager

St. Thomas, ON, Canada

Under general supervision of the Chief Information Officer, Network Manager administers the Intranet/Internet and the website of the Authority.  Also responsible for managing the network staff of the Information Technology Department and for end user satisfaction of network resources.

Because the Authority has a primary responsibility to serve the public 24 hours a day, an employee in this class is expected to work overtime as conditions demand and may be expected to accept overtime on short notice during emergency conditions or power outages.

Reasonable accommodations may be may be made to enable individuals with disabilities to perform the essential functions.

Coordinates activities for the network and system interfaces with the system manager to ensure proper access of users to the applications system

Installs, configures and maintains organization's network

Builds networks and maintains external and internal web presence

Administers network and workstation security and virus protection

Performs system backup on its external and internal web network servers

Designs and supports server systems and supporting software

Assigns and monitors tasks for network specialists and assistants

Informs end users and management of any pending or emergency network down time, changes in end user environment or added or deleted features of the network

Assists in the network usage training of end users

Evaluates the performance of network specialists; sets performance guidelines and establishes standards for measuring productivity and efficiency of network staff

Thorough knowledge of computer systems and methods

Thorough knowledge of computer systems used at the installation

Thorough knowledge of data communication-network services, protocols, data transmission, etc.

Through knowledge of standard concepts, practices and procedures within the network environment and computer network administration field

Ability to follow complex oral and written instructions

Ability to communicate clearly and concisely orally, graphically and in writing

Ability to establish and maintain effective working relationships with associates and supervisor

Skilled in inductive and deductive reasoning and a high degree of creativity and initiative

Graduation from of an accredited college or university with a bachelor's degree in computer science, communications or a closely related field, and at least six (6) years of experience in professional network administration work, three (3) years of which must have been in a supervisory capacity.

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