Similar Jobs

  • Acosta

    Customer Manager

    canada, Canada

    Responsible for the management of the assigned clients’ business (division and/or geographic), within designated “customer accounts”. Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta. The incumbent(s) in this position should exhibit the following ACO

    Job Source: Acosta
  • Accessit Library

    Customer Success Manager – US – Customer Service

    , Canada

    This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer’s success. Customer Success Manager serves as the main contact for all customers’ issues as related to ongoing service and support, managing our customers’ expectations, and implem

    Job Source: Accessit Library
  • Doxim Inc.

    Customer Success Manager

    Markham, ON, Canada

    Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effect

    Job Source: Doxim Inc.
  • MSP Corp

    Customer Success Manager

    Richmond Hill, ON, Canada

    Join an award-winning managed services provider in Richmond Hill with a nation-wide presence. We are looking for a Customer Success Manager to be responsible for managing the business relationship between MBC Managed IT Services and 20-30 mid-market accounts. This role would also include the occasional prospecting and acquisition of potential net-n

    Job Source: MSP Corp
  • Graymont

    Customer Service Manager

    , Canada

    Function Sales & Marketing/Quality Control/Supply Chain/Customer Service The Customer Service Manager leads, develops and implements strategies to ensure exceptional customer service and satisfaction.Oversees a team of customer service representatives, based in multiple locations within North America, ensuring the efficient and effective receipt a

    Job Source: Graymont
  • Understanding Recruitment

    Customer Success Manager

    canada, Canada

    Do you want to be a part of the future of AI-based underwriting?Do you want to implement an extremely complex product?I am currently looking for Customer Success Managers to help build and implement a unique AI platform that pulls data from hundreds of sources to revolutionise the underwriting process.The platform is aimed at commercial insurance p

    Job Source: Understanding Recruitment
  • Kitrecruitment

    Customer Service Manager

    , ON, Canada

    Our client, a proven industry leader in the building materials sector, is actively looking for a Customer Service Manager to join their team. Be part of this company's continued success! The client is located near the West Etobicoke and Mississauga border. Customer Service Manager details : Great Salary up to $105,000* Monday thru Friday – 8 am-5

    Job Source: Kitrecruitment
  • IFG International Financial Group Ltd

    Manager, Customer Growth

    , ON, Canada

    Our client, a Top 5 Bankin Canada is looking to hire a Manager, Customer Growthto their team for a 2 yearcontract. This role is currently hybrid, 2 days a week in office in Toronto, and has a strong likelihood of conversion to full time. Responsibilities Include: Serve as a key member of the consumer banking team responsible for supporting ongoing

    Job Source: IFG International Financial Group Ltd

Customer Manager

canada

Responsible for the management of the assigned clients’ business (division and/or geographic), within designated “customer accounts”. Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta.

The incumbent(s) in this position should exhibit the following ACOSTA values:

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride and commitment to succeed

Trust – Must be honest, sincere and confident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life

Some Essential Functions of this Position:

Deliver principals’ objectives to include volume and sales fundamentals (merchandising, assortment, pricing and shelving) goals at the assigned customers at the lowest cost.

Develop a Customer Business Plan that will deliver the principals’ business priorities.

Personally, call on all decision-makers at the customer to sell business plans, programs and concepts that improve long-term business results.

Achieve results at the lowest possible selling cost while maximizing company revenue (to include brokerage, commissions, bonuses, contest earnings, etc.). Oversee all manufacturers’ expenditures at the customer.

Achieve competitively superior in-store presence in the assigned stores. Personally, call on headquarters, supervisors and other customer operations personnel for both direct and indirect customers. Manage manufacturers’ trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to the customer.

Create forecast and trade spend plans/budgets and operate within those designated budgets.

Understand and know how to calculate ROI (return on investment).

Proactively communicate with key principals.

Understand and know how to calculate ROI (return on investment).

Effectively use knowledge of customer, market and principal—involve marketing, technology and administrative resources to accomplish objectives.

Provide timely information of selling priorities to Retail Sales Managers, supervisor and shared resources (marketing, technology and administration).

Proactively share information and customer/principal information with other team members to build organization capacity.

Utilize computer systems and technology to achieve the objectives of the Customer Business Plan. Develop and maintain skill levels to support the use of Acosta communication systems.

Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve our business.

Complete special projects as requested.

Requirements:

A minimum of 5 years of relevant experience in sales (CPG industry), marketing, sales administration are preferred. Experience calling on national retail chains (Walmart/Canadian Tire, distributer network, etc) is an asset.

Knowledge, Skill and Ability Requirements:

Expertise in Microsoft software: PowerPoint, Excel, Word and Outlook and thorough knowledge of web based applications. Must have excellent presentation and communication skills. Must be able to handle multiple projects simultaneously..

Physical Requirements:

Must have a valid driver’s license and a vehicle or regular access to one.

This position requires that you drive on behalf of Acosta Sales & Marketing, and as such, any DUI/DWI conviction in the past 36 months will be an immediate disqualifier for this position

DISCLAIMER: Acosta/ Mosaic North America is an Equal Opportunity Employer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

US: http://acosta.jobs/privacy-policy-us/

Canada: http://acosta.jobs/privacy-policy-ca/

#acostaservices

Apply